HALOS is the AI-forward connected camera and evidence platform built for field service teams that get blamed for work they did right. Job-by-job proof, real-time crew visibility, and automatic offload across HVAC, electrical, pest control, towing, roofing, and facilities work.
Three risks define the economics of running a field service business. Each one quietly compounds until the phone rings weeks after the job. HALOS closes all three at the same time.
The customer says nobody showed. The card statement says the work was “not as described.” Your tech finished the job, photographed nothing, and the invoice is already reversed. When it is word against word, the merchant loses.
You were the last ones on site, so the leak, the scratch, the broken gate is yours now. Phone photos surface late. Paper invoices prove nothing. Without footage, the easiest path is writing a check for damage your crew never caused.
Techs work alone in basements, on rooftops, on road shoulders, in strangers’ backyards. When something goes wrong, the minutes between the event and someone knowing about it decide how bad it gets.
Pre-configured devices that work from Day 1. AI-forward evidence handling. Configurable compliance. Zero IT overhead. Built for SMB field service teams, not adapted from enterprise security kit.
An encrypted evidence repository purpose-built for field service operations. Audit trail on every clip. Searchable by job, tech, time, incident type. The single source of truth when a claim, a chargeback, or a one-star review needs the actual footage.
Footage moves device to vault automatically. AES-256, no manual export, no SD-card chain-of-custody risk.
Faces, plates, voices redacted on demand. Footage ready to share with a customer or an adjuster in minutes, not days.
Time-locked, watermarked share links for customers, insurers, card networks. Every access logged.
Dispatch sees what the tech sees. Talk back through the device when a job needs a second opinion.
Hold-button or fall-detect triggers instant alert with location and live feed routed to dispatch and on-call.
Compliance is the floor, not the feature. HALOS ships with the certifications, encryption, and audit trail field service operators need to win commercial contracts and end disputes before they start.
The same encryption standard used by Tier-1 banking and government agencies. Footage is unreadable in transit and at rest. Chain of custody starts at the device.
Third-party audited information security management. The full controls catalog, not a self-attestation. Ready for any commercial contract review.
Devices ship pre-configured. Vault provisions in under 24 hours. No on-prem servers, no IT department required, no integration project.
One monthly fee covers devices, platform, storage, updates. No hidden hardware costs. No per-feature upselling. Continuous upgrades shipped to every customer.
The dash cam stops at the curb and the camera roll proves nothing. HALOS covers the part of the job where disputes actually start: the doorstep, the basement, the rooftop, the roadside.
HALOS configures to the work. Residential calls, commercial contracts, roadside response, or install crews: the platform adapts to how your team actually runs.
HVAC, AC repair, plumbing, pest control, lawn care. A job record from arrival to wrap, before and after on video, offloaded to vault before the truck leaves the street.
Facilities management and contracted industrial work. Multi-site crew visibility, service-level proof on every visit, an evidence trail that holds up in renewals and audits.
Hookups, recoveries, roadside response. Vehicle condition captured before the tow, a GPS-tagged timeline of every call, panic alerts live on the shoulder.
Roofing, electrical, fleet repair, industrial welding. Crew-level documentation on multi-day jobs, fall detection on the roofline, clip extraction in minutes when a question comes in.
The operators winning commercial contracts already made the move. The ones losing them are still arguing in review threads.
The companies winning those contracts made a decision the ones losing them have not made yet. HALOS field deployment notes
A walkthrough on the real platform, configured to your operation. Real footage. Real Vault. Real workflows from service calls, facilities contracts, towing, or install crews.
Bring the dispute sitting on your desk right now. Most operators decide on the spot.
